You can update the following details:
To update your account information, please follow these steps:
⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
We’re genuinely sorry to hear that you’re considering terminating your card. Your satisfaction is our priority, and we’re here to address any concerns you may have to enhance your experience with us. Before you proceed, could you please share the reason behind your decision? Your feedback is invaluable in helping us improve our services and ensure your satisfaction.
To initiate the process, kindly provide the following details:
We value your relationship with us and hope to address any issues you may have. Thank you for considering providing us with the opportunity to assist you further. ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
Certainly! To request a Statement of Account, please provide the following information:
Once you’ve provided this information, our team will process your request promptly and provide you with the necessary statement. ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
We’re sorry to hear about the compromised wallet and are here to assist you in updating your account information to ensure the security of your funds. To proceed with the update, please provide the following details:
Once we receive this information, our team will promptly update your account with the new wallet address. If you have any further questions or concerns, please don’t hesitate to reach out to us. Your security and satisfaction are our top priorities.
⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.