⚠️Action Item: Step 1 – Statement of Account Request & Lock Card Request
If you notice transactions on your account that you don’t recognize, please kindly provide us with information including:
⚠️Action Item: Step 2 – Dispute Transaction Report
⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
If you’re noticing discrepancies in your account balance or unauthorized transactions, we’re here to assist you. Firstly, please provide us with:
⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.