Can I Cancel My Card Application?

Unfortunately, it is not possible to cancel a card application once it has been submitted. Applicants must proceed with the application process until they receive the card.

Upon receiving the card, you can then request termination through the standard process.

Card Termination Request Process:

1. Fill out the Customer Request Form: https://www.bananacrystal.com/bc-debit-card-customer-request/
2. Unfortunately, it is not possible to cancel a card application once it has been submitted. Applicants must proceed with the application process until they receive the card. Upon receiving the card, you can then request termination through the standard process.
3. Card Termination Request Process:
4. Fill out the Customer Request Form: https://www.bananacrystal.com/bc-debit-card-vip-form/
5. Provide an updated selfie with a passport.
6. Submit a photo of the card cut in half for verification.