Can I change my PIN? / What should I do if I don’t remember my PIN?

If you wish to reset your PIN, you will need to request a “rePIN,” which incurs a fee of 30 USD. This amount will be automatically deducted from your account. To request a rePIN or change your PIN, kindly provide the following details:

  • Name
  • Card Number
  • Completed Customer Request Form: https://www.bananacrystal.com/bc-debit-card-customer-request/

⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

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