How can I update my account information?

You can update the following details:

  • Embossed name
  • Email address
  • Contact number
  • Mailing and home address
  • Civil status

To update your account information, please follow these steps:

  1. Fill out the Customer Request form: https://www.bananacrystal.com/bc-debit-card-customer-request/ 
  2. Attach a photo of yourself holding your passport.
  3. Specify the account information you need to update.

⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

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