How to verify your account for your store or business?

To withdraw funds from your BananaCrystal Virtual Terminal/POS, you must first verify your account. Here’s how to complete the verification process:

1. Log In:
   • Use the account associated with your store owner.
2. Access Verification:
   • Go to My Account > Verification.
3. Start Verification:
   • Initiate a new verification request.
4. Submit Information:
   • Complete the form with your details, upload the required documents, and provide a selfie. Submit the form.
5. Review Process:
   • Your submission will be processed instantly. In some cases, manual verification may be required, which typically takes 24 to 48 hours.
6. Approval and Access:
   • Once your verification is approved, you will be able to withdraw funds from your account.

Here is a step-by-step video Guide to help you through your verification process: Click Here!

Once you submit your verification is done instantly. Sometimes, manual or human verification is required. This review is done within 24 to 48 hrs.

After your verification is approved, you will be able to withdraw your funds.