I failed to enter my PIN 3 times, and my card got locked. What do I do?

If you fail to enter your PIN correctly three times, your card will be automatically locked for security purposes. To unlock your card, you will need to provide:

  1. Email:
  2. Card #:
  3. Reason of Error:

⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

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