If you notice unusual or bugged numbers displayed on your dashboard, please follow these steps:
- Clear your browser cache.
- Perform a hard restart of your existing dashboard and browser.
- Log out of your account and log back in.
- Try accessing your dashboard from another device if possible.
If the issue persists or if you’re unable to locate the card load, please provide the following details:
- The last 4 digits of your card
- Short description of the issue
- Troubleshooting steps you have already taken
- Screenshot of your dashboard showing the bugged numbers
- Our support team will investigate the issue and provide you with the necessary assistance to resolve the bugged numbers on your dashboard.
⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.
