May I request a Statement of Account for Balance check/unauthorized transactions/mismatch data on the dashboard/Dispute?

Certainly! To request a Statement of Account, please provide the following information:

  • Subject: Statement of Account Request
  • Name
  • Card Number:
  • Reason for Request: (Specify if it’s for a Balance check, unauthorized transactions, mismatch data on the dashboard, or dispute)

Once you’ve provided this information, our team will process your request promptly and provide you with the necessary statement.

⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

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