BC Debit Card
102
- General Question
- Restriction
-
Application Process
- What should I do if I’ve purchased the card but realize I’m ineligible to apply?
- What is my card application status?
- I encountered a technical issue while applying for my card. What should I do?
- How many cards I can apply for?
- How long does it take to receive my card?
- How do I apply for a card?
- Can I Cancel My Card Application?
-
KYC
- I haven’t received any email regarding KYC even after 48 hours. What should I do?
- I encountered a technical issue while submitting my KYC documents. What should I do?
- Is there a way to have full anonymity?
- Which countries are restricted for KYC?
- What if my KYC failed?
- Is my KYC accepted?
- What documents are required for the KYC process?
- Why do I need to get verified?
- What is KYC?
- How long does it take to receive KYC approval after submitting my application?
- Delivery
- Pin
- Card Issues, Security, Renewal
- Card Activation
- Account Management
- Card Termination
- Loading Process
- Loading Rules
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Loading Issues
- Can I withdraw excess funds if I accidentally deposited too much to the card? Is there a way to deposit the funds/assets back into the wallet?
- What should I do if I encounter technical issues with loading the card?
- What should I do if I miss or have a delayed card load?
- When I tried to load funds to the dashboard, the wallet showed a warning message saying “This is a deceptive request.” What should I do?
- Why is my card balance different from what I loaded?
- I loaded funds onto my card, but why aren’t they showing up?
- Transactions Processing
- Transaction Rules
- Unauthorized Transaction
- Transaction Issues
- Payment Method
- Special Transactions (Large Txn, Online Txn etc)
- Card Balance
- Transaction History
- Dashboard Issues
- Witdrawal Rules
- Withdrawal Problem
- Exchange Fee
- Loading Fee
- Transaction Fee
- Withdrawal Fees
- Annual Fee
- Card Replacement/Renewal Fee
- General Questions On Fees
- Bank Partner
- General Question on Security
- Customer Service Priority