View Categories

What should I do if I’ve purchased the card but realize I’m ineligible to apply?

Possible Scenario:

  • Not having a passport, facing delays in acquiring one?
  • Living in a location where shipping isn’t available?

If you’ve purchased the card but can’t apply due to reasons like lacking a passport or shipping constraints, simply request a refund. Please provide:

  • Wallet address
  • Email
  • Reason for canceling the application

⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information.

Powered by BetterDocs