What is my card application status?

To inquire about the status of your card application, kindly provide your wallet address. Please be advised that the entire application process typically spans 3-5 weeks for card issuance.

How long does it take to receive KYC approval after submitting my application?

KYC approval typically takes approximately 1 minute. You will receive a confirmation email once your application is approved.

How long does it take to receive my card?

After KYC approval, delivery times typically range from 3 to 5 weeks, depending on your location. Rest assured, we strive to expedite the process as much as possible to ensure you receive your card in a timely manner.

How many cards I can apply for?

You can own a maximum of two cards. If you already have a plastic card, the second card you acquire should be a metal card. The permissible combination is one plastic card and one metal card.

How do I apply for a card?

Follow the step-by-step instructions below: Important Notes:

What types of payments can’t be made with the card?

BananaCrystal card cannot be used for pre-authorization payments, such as hotel deposits or gas station holds. However, apart from these restrictions, you can use BananaCrystal card anywhere that accepts Visa.

Are there any specific countries or regions where you do not allow the origination of accounts, payment sending or receiving, or card issuance?

BananaCrystal does not facilitate the origination of accounts, payment transactions, or card issuance for individuals or businesses located in the following countries or jurisdictions:

Can I use the card for Direct Debit?

No, it’s not possible at the moment.

Does The Card Support Contactless Payment

Yes.

Is it a Web3 bank?

Not exactly. In a traditional bank, you deposit your funds with them for safekeeping. With BananaCrystal, your assets remain in your crypto wallet. You only load the amount you intend to use onto our card through our offshore bank partner. So, you could consider it more of a Web 2.5 bank. However, what sets Crystal…