To check your card balance, follow these simple steps: By following these steps, you can easily check the balance of your card.
To check your card balance, follow these simple steps: By following these steps, you can easily check the balance of your card.
Once you’ve submitted the VIP bypass form, you can expect the request to be processed within 24 hours.
Yes, you can make online payments. To ensure seamless transactions for your online purchases, please fill out the VIP Bypass form to activate this feature.
For transactions exceeding $1000, you can activate our VIP Bypass feature. Simply contact support and let us know the duration you’ll need this feature activated. This ensures your transaction is processed seamlessly.
If you encounter challenges adding your card as a payment method, consider these steps:
To link your card to WeChat Pay, follow these simple steps: If you encounter any difficulties, refer to the instructions provided in this video tutorial: https://www.youtube.com/watch?v=ZeExryVCxUw
To link your card to Alipay, follow these steps: Alternatively, you can follow the instructions outlined in this video tutorial: https://www.youtube.com/watch?v=ZeExryVCxUw
Currently, it’s not possible to link your card to Apple Pay or Google Pay. However, we are working on enabling this feature in the future. Stay tuned for updates!
If you encounter difficulties with online payments, please fill out this form to activate the online payment feature:
⚠️Action Item: Identify the Problem If your card transaction is declined or fails, please consider the following factors and steps: Our support team will investigate the issue and provide appropriate assistance. ⚠️Action Item: Please create a ticket on support@bananacrystal.com with all the provided information. ⚠️Next Step: If considered high risk ➡️ request High Risk Bypass…